If you wish to reference any In Queue messages, you can find them within the Outbox section.

To access this section, do the following steps:

• Log in to your myGP Connect system
• Click on Messages found on the left-hand side menu
• Click on Outbox

Any In Queue messages will appear below as an entry with the information broken down in information columns.

• Patient ID: the patient’s ID number from your clinical system
• Name: the patient’s first name and last
• Mobile Number: patient’s registered mobile phone number
• Sender: which myGP Connect user created message
• Send at: the date and time of when the message was received
• Type: if message is a manual or automatic message
• Gateway: if message via SMS, myGP App or NHS App
• Message: the message that will be sent
• Status: if message is pending, delivered or scheduled
• Edit (pen-and-paper symbol): allows you to edit the message
• Delete tick box: allows you to delete message

TOP TIP: You can delete or edit an In Queue message up to 1 hour before its assigned sending time.