Practice Area

iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

If instead of sending out the default Appointment Reminder, you wished to send out a customized message, please follow these steps:

  • Log in to your myGP Connect system
  • Click on Settings found on the left-hand side menu
  • Click on Custom Reminders

  • To create a Custom Reminder click the Add New button
  • This will open the Add Custom Reminder pop-up box

  • Select the appointment type in the Type column
  • Then select the specific appointment type from the drop-down
  • Then fill in the text message within the Custom Reminder Messages box
  • Click Save
  • Your Custom Reminder will be saved as an entry on the main page.

TOP TIP: You can delete or edit a Custom Reminder at any point. Also, Mail Merges are available to copy and paste into your message below the Custom Reminder Messages text box.

 

Table of Contents